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Customer support

Customer Support: Lucky Luciano’s Smoke Shop


Welcome to Lucky Luciano’s Smoke Shop Customer Support. Our dedicated team is here to assist you with any inquiries, concerns, or assistance you may need.


Contact Information:


Operating Hours:

Our customer support team is available to assist you during the following hours:


  • Monday to Friday: 10:00 AM - 8:00 PM
  • Saturday and Sunday: 10:00 AM - 8:00 PM


Services We Provide:


  1. Order Assistance:
  • Need help placing an order or tracking your shipment? Our team is ready to assist.
  1. Product Information:
  • Unsure about a product? Ask us for details, recommendations, or any additional information you need.
  1. Returns and Exchanges:
  • If you have questions about our returns and exchanges process, we’re here to guide you.
  1. Technical Support:
  • Facing technical issues on our website? Let us know, and we’ll work to resolve them promptly.
  1. General Inquiries:
  • Have a question about Lucky Luciano’s Smoke Shop or our services? Feel free to reach out.


How to Contact Us:


  • Email: For non-urgent matters, drop us an email at [email protected], and we’ll get back to you within [2] business days.
  • Phone: Need immediate assistance? Call our Customer Support Hotline at 217-690-4205.
  • Live Chat: Visit our website during business hours to chat with a live representative.


Customer Feedback:

We value your feedback! Let us know about your experience with Lucky Luciano’s Smoke Shop. Your insights help us improve our services.


Thank you for choosing Lucky Luciano’s Smoke Shop. Our commitment is to provide exceptional customer support, ensuring your satisfaction with every interaction.